Action Packed Collectibles

Shipping Policy

Welcome to the Shipping Policy of Action Packed Collectibles, your premier online destination for action figures and collectibles. This page outlines our shipping procedures to ensure a smooth and reliable shopping experience for our customers.

  1. Order Processing Time
    • Orders are typically processed and shipped within 1-3 business days after payment is received, excluding weekends and holidays.
    • During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
  2. Shipping Methods and Carriers
    • We primarily use Delhivery, Xpressbees, Amazon and Bluedart for our shipping services. The shipping method (standard, expedited, etc.) will be selected based on your location and the size/weight of the items ordered.
    • You will receive a shipping confirmation email/text with tracking information once your order has been dispatched. Please allow up to 24 hours for tracking details to update.
  3. Shipping Rates
    • Shipping rates are calculated based on the weight of your order and your location. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.
    • We may offer free shipping promotions from time to time. Details of such promotions will be clearly communicated on our website.
  4. Delivery Times
    • Delivery times vary depending on your location and the shipping method selected:
      • Standard Shipping: Estimated delivery within 5-10 business days.
      • Expedited Shipping: Estimated delivery within 2-5 business days.
    • Please note that these are estimated delivery times and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
  5. Shipping Address
    • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
    • If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been shipped.
  6. Tracking Your Order
    • Once your order has been shipped, you will receive a shipping confirmation email and text with a tracking number. You can track the status of your shipment using this tracking number on the carrier's website.
  7. Lost or Damaged Shipments
    • In the rare event that your order is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your items as quickly as possible.
    • Damaged items must be reported within 48 hours of receipt. Please retain all packaging materials and documentation for inspection by the carrier.
  8. Contact Us
    • If you have any questions or concerns regarding our Shipping Policy, please contact us at actionpackedcollectibles1@gmail.com. Our customer service team is here to assist you and provide further information as needed.

By placing an order with Action Packed Collectibles, you agree to our Shipping Policy. We strive to provide efficient and reliable shipping services to ensure your satisfaction with every purchase.

Effective Date: 06/07/2024